Massanutten Resort Accelerates Cloud Adoption with Quisitive's Azure Program
TORONTO -- June 11, 2020 -- NewsGenie -- Massanutten Resort has modernized its customer data management using Quisitive Technology Solutions Inc.'s On-Ramp to Azure Data and Analytics program.
The Virginia-based resort sought to improve its customer experience and review data management. Previously relying on manual processes, Massanutten needed better visibility and real-time insights.
Massanutten partnered with Quisitive for their cloud migration expertise. Quisitive’s program offered step-by-step guidance, enabling Massanutten to migrate and innovate effectively. The process included an architecture design session and platform development. The Massanutten IT team then worked alongside Quisitive to implement their Modern Data and Analytics Platform in Azure.
"Quisitive’s On-Ramp program led us through the path to make that change,” said Bryan Hoskins, Database Visualization Lead at Massanutten.
The resort now uses real-time data to address customer issues, analyze feedback, and make directional changes, benefiting the resort, employees, and customers alike.
The timing of the Azure migration proved beneficial as the hospitality industry faced challenges due to COVID-19. Real-time access to customer data became crucial as the resort welcomed guests back.
"Having asynchronous updating of comments and data points is critical to our resort strategy," Hoskins noted. "Our data warehouse on the Azure platform, with infrastructure provided by Quisitive, means that our data is immediately available by power BI."
Steven Balusek, SVP Client Services at Quisitive, added, "Massanutten Resort’s experience with our On-Ramp to Azure Data and Analytics program illustrates how quickly our clients can transition to the cloud and begin reaping the benefits."
Massanutten Resort features 6,000 acres of mountain fun with a variety of amenities and accommodations.
Quisitive is a Microsoft solutions provider that helps enterprise organizations move, operate and innovate in the Microsoft cloud.